Your Privacy Comes First at pom77
We handle your account data, payment information and personal details with the same care we bring to every lobby feature. This policy explains exactly how pom77 collects, stores...
How We Handle Your Information
When you join pom77, we collect account credentials, contact details and payment data to set up your lobby access, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We store this information on encrypted servers and never sell or share it with third parties without your permission. In supported Indonesian regions, we comply with applicable data protection laws
and keep personal records separate from game activity logs. Your payment details remain tokenised; we never hold full card or wallet credentials on our systems.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions & Support
Email Support
Contact our privacy team at [email protected] with any data subject requests, account inquiries or concerns about how we handle your personal information.
Live Chat
Open the chat widget from your account dashboard or the lobby footer. Our team responds to privacy-related questions during business hours.
Account Settings
Update your privacy preferences, review login history and manage data sharing options directly from your account settings panel.
Why Our Privacy Practices Matter
Encrypted Payment Flow
Every DANA, OVO, GoPay and QRIS transaction uses industry-standard TLS encryption. Your wallet credentials never touch our servers.
No Third-Party Sales
We don't sell your email, phone number or gaming activity to advertisers, data brokers or marketing firms. Your data stays yours.
Regular Security Audits
Our systems undergo quarterly penetration testing and vulnerability scans to catch risks before they reach your account.
GDPR & Local Compliance
Where applicable in supported regions, we follow data protection frameworks and respect your right to access, correct or delete your records.
Session Security
Automatic logout after 30 minutes of inactivity, two-factor authentication available, and real-time alerts for unusual login attempts.
Transparent Logging
We keep separate logs for account access, payment activity and gameplay. You can request a full data export from your account at any time.
Consistent Privacy Standards Across pom77
| Casino Tables | Live dealer sessions use the same encrypted connection and data protocols as your account profile. No streaming data is stored after session end. |
|---|---|
| Slot Lobbies | Slot play history syncs to your account with full privacy controls. You can clear play history from settings without affecting account status. |
| Sportsbook | Betting slips and market history follow the same retention policy as casino data. Your sporting preferences remain private unless you opt into promotions. |
| Mobile App | App-based play uses identical encryption to web play. App permissions are optional; core betting works without location or contact access. |
| Promotional Emails | You control promotion frequency and content type from email settings. Unsubscribe anytime; core account updates continue regardless. |
| Account Recovery | Password resets and two-factor recovery codes use secure out-of-band channels. Support staff cannot access your password or security questions. |
| Data Retention | Account records kept for 7 years post-closure per regional requirements. Game logs deleted after 24 months unless legally required otherwise. |
What Defines Our Privacy Commitment
Tokenised Payments
DANA, OVO, GoPay and QRIS deposits are processed through secure payment gateways. We never store full wallet details on our infrastructure.
Account Ownership
Only you can access your account credentials. We use industry-standard hashing; even our staff cannot retrieve your password.
Audit Trail
Every login, deposit, withdrawal and settings change is logged with timestamps. You can view this history anytime from your account dashboard.
Zero Tracking Pixels
We don't use cross-site tracking cookies or third-party analytics that follow you beyond pom77. Your lobby activity stays with us.
Breach Notification
If we ever discover a data incident, we notify affected accounts within 24 hours with clear guidance on protective steps and next actions.
Right to Erasure
Request full account deletion anytime. We remove personal data within 30 days except where law requires retention for financial records.